Appointment Policy : COVID Update
- Please give us 48 hours notice to cancel your appointment.
- Come alone please - we have limited space to accomodate physical distancing.
- Please email email@example.com if you are running late or feel sick.
- Please do not book an appointment if you have been out of the country/province or have been in contact with someone who has been out of the country/province within the previous 14 days.
- Your appointment will be approximately 50 minutes in length.
- Upon arrival at the shop, please knock on the door. You will be welcomed and directed to a distanced waiting area where you will be asked to sanitize your hands and put on shoe covers.
No Refunds. Exchange only within 14 days of purchase, unworn, tags attached. Items with a scent from your body or residence will be accepted. If it doesn't work, carefully wrap it back up and put in a bag. Email firstname.lastname@example.org.
Goods for exchange will be set aside for 48 hours before review to meet our safety guidelines. After review, the goods may be eligible fro direct exchnage or store credit.
Underwear, hosiery, bra accessories, erotic wear, exercise bottoms, shape wear and sale items are final sale.
Credit notes are valid for three years. No expiry date on Gift Cards. Purchases made with Store Credit are final sale. For questions outside this policy, please email email@example.com
Please treat your Gift Card like cash. SFYS cannot replace or retrieve lost or stolen gift cards. No expiry date on Gift Cards. Cards are no longer valid if secrets from your sister inc no longer exisits as a business. For questions outside this policy, please email firstname.lastname@example.org
We are not able to do alterations at this time.
We ship our mail with Canada Post. All packages are sent with a tracking number. We are not responsible for packages in transit. All items can be tracked within 90 days of posting. Please email email@example.com if you have not received your package or are concerned about its status.
Enter our monthly draw to 'win a free bra' when you say 'no' to a bag! Help us cut down waste. Please bring a bag to carry your 'lovelies' home.